We respect and care for the privacy of our Users. This is the key principle that we follow in Syntega FM. Therefore, in this document we will present the principles we use when processing personal data. We will explain what kind of data we collect, who we share it with and what it is used for.
We encourage you to familiarize yourself with the practices that we follow when processing your data.
AdID – the advertising industry standard unique identifier is a unique identifier assigned to the User allowing for the analysis of the User behavior on the Internet. It allows different entities to display ads tailored to the User's preferences. Every User can reset their ID or opt out of viewing personalized ads.
Cookies – the information saved in the form of a text file on the User's end device. They contain data about the User and can only be used by the service (application, website) that has originally created the file. Typically, they contain the domain name of the site, the time they have been stored on the end device as well as a unique number and are used to analyze the User's activity.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46 / EC (general regulation on data protection).
Users can use Syntega FM services anonymously. This does not, however, preclude the processing of personal data by us.
The administrator of personal data processed as part of Syntega FM services.
Contact details: firstname.lastname@example.org
Users can contact us directly in order to discuss all matters related to the processing of personal data.
Contact details: email@example.com
We process anonymous data for the following purposes:
In order to provide the services, we process Data in order to ensure the correct operation of the services provided:
A unique, but completely anonymous identifier
The date of the first usage of the services
The date of update checks
The name and version of your devices operating system
Information about the country name available from your device
Information about the selected country in the software settings
Information about favorite selected music genres and/or used radiostations e.g. via the Wizard for creating stationlists.
For some hours we store the used ip adress in an a cache to prevent misusage of our services (e.g. via Botnet attacks). The ip adress is not connected with any other information!
These data are processed in accordance with art. 6 par. 1 lit. b GDPR, in order to provide services, namely a contract for the provision of electronic services, in accordance with the Terms of Conditions until a User ceases to use Syntega FM services.
In order to investigate complaints, we process the following personal data: email address, name, the content of complaint, information obtained while communicating with the User. As part of the analysis related to the complaint, we can also process information about the User's use of Syntega FM services, information about devices, cookies or related technologies.
These data are processed in accordance with art. 6 par. 1 lit. b GDPR, in order to provide services, namely a contract for the provision of electronic services, in accordance with the Terms and Conditions for the time necessary to consider the complaint and no longer than 3 months after the completion of the complaint procedure. This is done for archiving purposes and in the case of the necessity to defend against any claims. Contract execution
Through contacting our Users as part of technical assistance and guidance on how to use the application and collecting reviews about the application, the email address and the content of the message is processed.
These data are processed in accordance with art. 6 par. 1 lit. f GDPR, for a legitimate interest, which is to ensure contact with our Users. The processing these data does not violate their rights and freedoms.
The content of correspondence and the information about the contact is processed only for the duration of the said communication and no longer than 3 months after its completion. This is done for archiving purposes and in the case of the necessity to defend against any claims. Legal proceedings and claims
We may process personal data of particular Users in the case of legal proceedings related to violations of the Terms and Conditions or legal regulations, proceedings to assert our claims as well as to defend against claims pressed by Users or other entities.
If personal data are processed in order to claim other Users, these data may be made available to other Users and entities or public bodies authorized by law, including but not limited to: courts, the police, prosecutors.
We will then process the data, including their disclosure in accordance with art. 6 par. 1 lit. c GDPR, i.e. in order to fulfil the obligation resulting from the provisions of law or in accordance with art. 6 par. 1 lit. f GDPR, i.e. in the legitimate interest of pursuing claims against the User. Statistics on the use of the services
In order to improve the quality of our services, we can process statistical information regarding the use of Syntega FM services, including session information, IP number, time spent while using Syntega FM services (on individual pages and subpages, using particular functionalities), information about the device and browser used, cookies or related technologies.
These data are processed in accordance with art. 6 par. 1 lit. f GDPR, for a legitimate interest of facilitating the use of services as well as improving the quality and functionality of the services provided. The processing of these data does not violate the rights and freedoms of Users. These data are processed as part of our ongoing activities, but no longer than 60 days after receiving the information. After this time, we can continue to process general statistical data that will be deprived of information about individual Users. Marketing and remarketing
We do not use email addresses and other data regarding Users identities for other entities’ marketing purposes. We protect Users' personal data against using them to distribute other entities’ marketing content. However, we can sporadically use these data to send information about our promotional activities.
Together with external suppliers, we process User data, including personal data collected through cookies or related technologies for marketing purposes, including the use of personalized ads (advertising that is tailored to the User's preferences) from other entities.
We do not combine this information with any information allowing to identify Users. In the case of Users who are not logged in to a Syntega FM account, their personal data will not be a part of this information. However, it cannot be ruled out that when combined with other data processed by us, this information may constitute personal data.
The processing of information about Users and Users' activity on the Internet is done on the basis of a legitimate interest (art. 6 par. 1 lit. f GDPR) and consists of undertaking several marketing activities aiming to present marketing information tailored to the needs and interests of Users. Voluntary provision of personal data
Providing personal data is voluntary, however, in the case of some services, failure to provide personal data will make it impossible for Users to use these services.
While using Syntega FM services, you have the following rights regarding the processing of your personal data: Right to access data
You can request the information about the processing of personal data, namely a confirmation whether your personal data is being processed or not. If we process your data, you have the right to access them as well as to obtain a copy and additional information about: the purposes of processing, categories of personal data used, information about recipients or categories of recipients to whom the data were or will be disclosed, the period of data storage or the criteria for determining them, your rights related to the processing of personal data, the possibility of filing a complaint to the supervisory authority as well as profiling and automated processing of decisions (Right of access, art. 15 of the GDPR). Right to rectify data
You can rectify your personal details. If you receive information that your personal data processed by us is incorrect, out-of-date or incomplete, you have the right to request their prompt rectification or supplementation (Right of rectification, art. 16 of the GDPR). Right to delete data (in certain cases)
You have the right to request the deletion of your personal data, but if you have previously given consent to the processing of your personal data, the removal request will have the same effect as the withdrawal of the consent (Right to erasure, art. 17 of the GDPR). Right to restrict data processing
You can request restricting the processing of your personal data (Right to limit processing, art. 18 of the GDPR), namely demand the cessation of their processing except for the storage of said data, when:
You question the accuracy of your personal data – during the period when we will verify their correctness.
You question the lawfulness of the processing of your personal data.
We no longer need your data, but you need them to establish, investigate or defend your claims.
You have objected to the processing of your data – until we decide on the validity of the objection.
You can object to your personal data being processed for our legitimate purposes. Right to transfer personal data
You can transfer and receive the personal data that you provided us with and for which you consented in a structured, commonly used machine-readable format or request that the said data is to be transferred to another designated administrator (Right to data portability, art. 20 of the GDPR).
To exercise the abovementioned rights, please contact the Personal Data Administrator or Personal Data Protection Inspector using the email addresses provided in the "Contact details" section.
In order to provide the highest quality of Syntega FM services and operating in accordance with the law, we may provide certain personal data to other trusted entities cooperating with us, such as: Providers of hosting services that offer us certified and secure IT resources. Internet and analytical service providers. Suppliers of marketing services, also for the purpose of profiling Users, for example with the use of data about radio stations being listened to. Providing data to the service providers is carried out only on the basis of relevant cooperation agreements created in line with the provisions of the GDPR.
Excluding the cases described above, we do not disclose or transfer personal data to other Users or entities. However, in certain situations and pursuant to the applicable law, we may be obliged to disclose personal data to for example law enforcement authorities, state authorities or other Users for the purpose of pursuing their claims. In such cases, only the data that we will be obliged to disclose would be disclosed or transferred. Information about cookies
Provision of services
Our statistics are created based on a service provided by an external entity – Google Analytics.
Types of cookies used by Syntega FM services
Session cookies – temporary files stored in the browser's memory until the end of the session/ the closing of the browser. They are necessary for the correct operation of some services and functions. Persistent cookies – they remain in the browser's memory for a longer period of time. This type of cookies allows to transfer information to the server each time the User visits a website. They are used to optimize the page for the User’s preferences. Third party cookies – this is the information from, e.g. advertising servers, company servers and servers of service providers that cooperate with the owner of a given website.
Web browsers allow the storage of cookies on the User's end device by default. Users can change their cookies settings at any time. Browser settings allow you to block the automatic handling of cookies or to inform about every time they are saved on the User's device. Failure to change the default cookies settings means that they will be saved on the User's device. Detailed information about the possibility of handling cookies are available in the web browsers’ settings.
When processing your personal data, we use organizational and technical measures that are in compliance with the law on the protection of personal data and in particular with the GDPR. All data transfer operations are carried out using the SSL encryption of connections and the data are stored in a certified and secure Data Center.
In Switzerland, the Supervisory Authority in the field of personal data protection is
Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter EDÖB Feldeggweg 1 3003 Bern https://www.edoeb.admin.ch
If you believe that your personal data is being processed incorrectly, you have the right to file a complaint with the Office of Personal Data Protection.